In May of 2020 the Drake’s Rewards program was updated to include more features and added benefits. New features include added security, digital rewards loaded directly onto your account, automatic Birthday/Anniversary desserts, and much more. If you joined anytime prior to May 2020 you must upgrade/register your account. Your account still has all the same points and information. You are also still able to continue to earn points , but to redeem your rewards and use the new features, you must first register and create a log-in/password. If you joined the Drake’s Rewards Program online after May 2020, you are good to go! No need to register, simply log in.

If you have issues upgrading please contact [email protected] or 859-335-6500.

Your points or Drake’s Rewards balance will not expire unless you have 18 months of inactivity. If your account is closed due to inactivity you may email [email protected] to reopen.

Missing points may be added up to 30 days after dining. To add points to your account you will need to have your receipt. Visit drakesrewards.com and click “Add Points”. From the receipt you will need the date, location, total and check number (located at the top of your receipt next to “CHK:” or on the credit card receipt next to “Check:” or Check #:”). Once the check information is verified, points will be added instantly. If the check information cannot be verified, please allow up to 7 business days for our team to review your submission. You can also email the above information to [email protected].

You may email [email protected] or contact us at 859-977-2613 and we would be happy to assist.

All rewards are one-time use only; no change is given. For example, if you redeem a $50 reward and your bill is $40, you will not be able to use the remaining $10 at a later time.